Fellow blogger Freethinker SOS-ed me the other day. He subscribed to Maxis Broadband and noticed his torrent download is very slow — less than 1kb/s. That is extremely slow indeed. There is no doubt that even a dial up connection can be faster than that.
After checking the Maxis Broadband fair usage policy, there is a few sections that indicated download activities such downloading torrents is prohibited and may result in bandwidth throttling.
5.2.1 Certain software/applications which is used by a small number of customers to send and receive files containing very large amounts of data (including without limitation traffic from peer-to-peer software/applications (such as Bit Torrent, eDonkey, Gnutella) or file sharing software (such as Limewire)). These activities may cause network congestion and can negatively impact the speed at which other customers can access the internet.
5.2.2 Maxis does not guarantee a service level and/or connectivity to users of peer-to-peer or file sharing software/applications.
5.2.3 The system that is used to provide the Maxis Broadband service can identify very high bandwidth users and Maxis seeks to manage the customer’s usage by throttling their bandwidth to a much lower broadband speed to ensure fairness to all customers.
If you plan to download files using P2P programs, you are better off not using Maxis Broadband. In case this is not enough to deter you, there is yet another section in the Maxis Broadband fair usage policy that you may want to take a look at.
5.3.1 Each customer’s total usage per month shall NOT exceed 3GB of data volume transmitted (total upload and download usage). This is to ensure that no individual hogs the bandwidth at all times.
If you plan to use more than 3GB of data transfer per month, you will need to have a written request to Maxis. The approval of your application is entirely up to Maxis.
You got to love the broadband services provided by our Malaysian providers. It is like going for a buffet dinner that costs RM100 per head and having the below conversation/situation happen to you.
Manager: I am sorry sir but you will have to stop eating now.
You: Huh? I thought buffets are for me to eat as much as I can?
Manager: Yes, sir. However, you have been eating too much, more than what we can afford you to eat. In fact, you are eating other customer’s portion. You really have to stop now, sir.
You: Shut up. I am going for that turkey over there. Try stopping me if you can.
[At this point, the manager calls 5 security guards and straps you to your chair preventing you from eating anymore food.]
Manager: I will bring you your dessert and bill. Thank you very much. Do come and dine in our wonderful buffet restaurant again.
This policy isn’t new. Jeff Ooi reported it a year ago.